Fulfillment policy

Order processing

Orders are processed within 1 to 2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.

Shipping rates and estimates

Shipping charges for your order are calculated and displayed at checkout.

Order tracking

You will receive an email notification once your order has shipped, including a tracking number or project status you can use to check progress.

Returns, refunds and exchanges

We accept hardware returns up to 14 days after delivery if the item is unused and in its original condition. We refund the full order amount minus shipping costs and a 15% restocking fee.

If your order arrives damaged, email support@rizq.tech as soon as possible with your order number and a photo of the item's condition. We address these case by case and work toward a satisfactory solution.

Questions

Contact info@rizq.tech or 844-440-7640.