Security operations · XDR · 24/7 analysts

Detect like an analyst. Respond like a program.

Our Security Operations Center runs three analyst shifts, every day of the year. Specialized AI models and one central AI-powered SIEM perform near real-time forensic analysis across your endpoints, servers, network, email and cloud tenancies, whatever the vendor.

24/7 human shifts
AI-powered SIEM
Any vendor
MITRE ATT&CK
One-year retention

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24/7human analysts on shift

3rotating shifts, 365 days

1 yrsearchable log retention

mindetection to containment

24/7 XDR Security Operations Center

What is at stake

Without a managed program, every gap is an incident waiting.

Dwell time

Attackers sit inside networks for days before acting. Without someone correlating signals around the clock, the first sign is the ransom note.

The 2 a.m. alert

Tools raise alerts at all hours. An alert nobody reads is the same as no alert.

Blind spots between tools

Firewall, endpoint, email and cloud consoles each see one slice. The attack crosses all of them.

No evidence after the fact

Insurers and regulators ask what happened and when. Logs that were never kept cannot answer.

What RIZQ delivers

The same scenarios, handled.

Someone on watch

Three human shifts, every day of the year, with named analysts and escalation paths.

Containment while you are on the line

Endpoint isolation, account lockout and edge blocks executed by the analyst during the call.

One correlated picture

Every log source in one SIEM; AI correlates, humans decide.

Evidence you can hand over

Incident timelines, monthly posture reports and a year of searchable logs.

Why it matters

Partner-backed SOC

Analysts plus your engineers

Analysts on shift with our XDR partner, with escalation to RIZQ engineers in Puerto Rico who know your network.

Vendor-neutral

We watch what you already own

Any firewall, hypervisor or cloud feeds the SIEM. No forklift before the first detection.

04How the SOC works

Six mechanisms in a chain

Signals flow from every ring of your environment into one correlated view, then to a human with the authority to act.

Collectevery ring
Agents and sensors on endpoints, servers, network and cloud tenants stream logs continuously.
CorrelateAI-assisted
The SIEM links events across sources and maps them to attacker techniques.
Triage24/7
An analyst on shift validates, enriches and decides severity within minutes.
Containminutes
Isolate the host, lock the account, block at the edge, under agreed playbooks.
Huntweekly
Proactive sweeps for techniques that evade signatures.
Reportevidence
Incident report within a business day; posture summary monthly.

05With RIZQ vs without

Four scenarios from this service.

One of them on two timelines first. Follow the dots, then read the rest.

A phishing click at 2 a.m.

T+0T+5 minT+1 hT+1 dayT+1 month

With RIZQ

T+0User clicks, credentials harvested

T+4 minImpossible-travel login detected and triaged

T+9 minAccount locked, sessions revoked

T+1 dayIncident report delivered

Unmanaged

T+0User clicks, credentials harvested

T+2 hAttacker creates forwarding rule

T+3 weeksVendor invoice fraud attempted

T+2 monthsBreach discovered; no logs to scope it

Same click, two outcomes. The difference is a human on shift with the authority to act within minutes.

soc-shift-logWith RIZQWithout a managed program

[02:07]Phishing click at 2 a.m.

▶contained

Impossible-travel login flagged, account locked and session revoked before the inbox rule is created.

✖discovered

Forwarding rule exfiltrates mail for weeks until a vendor notices an odd invoice.

[03:18]Ransomware staging

▶isolated

Pre-encryption behavior detected on the first host; host isolated, lateral movement blocked.

✖encrypted

Entire file server encrypted overnight; recovery depends on backups nobody tested.

[04:29]Privilege abuse

▶flagged

New global admin and MFA change raise a detection; analyst confirms with the owner in minutes.

✖silent

Attacker holds admin for months; audit finds it after the breach.

[05:40]Insurer or auditor asks

▶documented

Timeline, scope and remediation from the incident report; logs retained for a year.

✖unknown

No logs, no timeline, claim disputed.

06Deliverables

What you receive, group by group.

Three numbered groups: what we put in place, what runs every cycle, and what lands on your desk.

Onboarding

Asset and log-source inventory
Sensor and agent deployment on servers, endpoints and network
Cloud tenant and email audit-trail integration
Baseline of normal behavior per site and user group

Continuous operations

24/7 monitoring, triage and escalation by named analysts
Threat hunting mapped to MITRE ATT&CK
Ransomware, impossible-travel and privilege-abuse detections
Endpoint isolation and account containment on confirmed incidents

Evidence and reporting

Incident reports with timeline, scope and remediation
Monthly security posture summary for leadership
One-year log retention for audits and insurers
Quarterly review of detections and tuning

What lands on your desk. Monthly posture summary · Per-incident report within one business day · Quarterly detection review

07The operating cadence

Monitor. Triage. Contain. Hunt and tune. Report.

The same sequence every cycle, so every period's numbers are comparable to the last.

Read the chart. Exposure over a day. Without a watch, an intrusion dwells until discovery; with analysts on three shifts, every hour resets the window.

08Why RIZQ

One partner, the whole stack.

Partner-backed SOCAnalysts plus your engineers

Analysts on shift with our XDR partner, with escalation to RIZQ engineers in Puerto Rico who know your network.

Vendor-neutralWe watch what you already own

Any firewall, hypervisor or cloud feeds the SIEM. No forklift before the first detection.

Authority to actContainment is in the contract

Agreed playbooks let analysts isolate and lock without waiting for a morning approval.

Evidence by designBuilt for audits and claims

One year of retention and written incident reports as a standard deliverable.

09Next steps

From conversation to live service.

Each step has a defined exit. Nothing is open-ended.

1
Scoping call
Inventory of sites, users, log sources and existing tools. One hour.
1 hour
Exit: scope agreed
2
Deploy and tune
Sensors, agents and integrations live; playbooks and escalation contacts agreed.
3–8 weeks
Exit: first detections
3
Operate
Monitoring, hunting, containment and monthly reporting as steady state.
24/7
Exit: live

Every hour of every day has a named human on watch. That is the whole product.

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