RIZQ
Hospitality and Retail

Protect the guest, the payment and the brand.

Resorts in Puerto Rico and the Caribbean, restaurants, supermarkets and retail groups. Point-of-sale security, guest and corporate network separation, PCI-aware controls and seasonal scaling.

  • POS security
  • Guest and staff network separation
  • PCI-aware controls
  • Multi-property support
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PCIaware payment isolation
guestnetwork separated from staff
multiproperty and island support
24/7monitoring of front-desk systems

01What is at stake

Where this sector gets hurt.

Point-of-sale compromise

Card data skimmed from restaurant and front-desk terminals is a brand-level incident.

Guest Wi-Fi on the business network

A guest device on the same segment as reservations and payments.

Reservation and vendor fraud

Front desks and purchasing teams are flooded with convincing requests.

Seasonal staff

High turnover means constant onboarding and shared logins unless managed.

02What we deliver

Four services, framed for your sector.

Each one links to its full service story.

Secure Networking, SASE and EdgeGuest, staff and payment separation

Segmented Wi-Fi and wired networks per property with secure links to corporate systems.

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Email Security and Microsoft 365Front-desk and purchasing protection

Impersonation defense and awareness training for the most targeted roles.

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Managed IT and Tiered Help DeskSupport across properties

Remote and onsite support for resorts and restaurants in Puerto Rico and the Caribbean.

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24/7 XDR Security Operations CenterMonitoring of POS and reservations

Analysts watch payment, reservation and back-office systems around the clock.

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03Regulatory and business drivers

Why now.

PCI DSS

Payment environment isolated, monitored and tested.

Brand and franchise standards

Operator and brand security requirements for connected properties.

Privacy of guest data

Reservation and loyalty data handled under privacy expectations.

Insurance

MFA, backup and POS controls for coverage.

04Reference architecture

The layers we put in place.

Foundation first, governance last; the stack narrows as each layer builds on the one below.

  1. Property network

    Guest, staff, POS and back-office segments per property.

    segments
  2. Payment isolation

    POS terminals on a protected segment with monitored paths.

    PCI
  3. Secure links

    Encrypted connectivity to corporate and cloud systems.

    WAN
  4. Email defense

    Impersonation protection for front desk and purchasing.

    layer
  5. Help desk

    Onboarding and support for seasonal staff.

    T1–T3
  6. SOC

    Monitoring of payment and reservation systems.

    24/7

05With RIZQ vs without

Three scenarios from this sector.

One of them on two timelines first. Follow the dots, then read the rest.

Malware lands on a front-desk POS terminal
T+0T+15 minT+2 hT+1 dayT+1 month
With RIZQ
T+0Terminal infected through a phishing link
T+7 minPayment-segment alert; terminal isolated by the SOC
T+1 hTerminal replaced; no card data left the segment
T+2 daysScope documented for the processor; PCI evidence filed
Unmanaged
T+0Terminal infected through a phishing link
T+6 hSkimmer reaches reservations over shared Wi-Fi
T+2 weeksCard data exfiltrated nightly, unnoticed
T+2 monthsProcessor notifies the brand; forensic audit and fines
The payment never leaves its lane. Segmented guest, staff and payment networks keep one bad click from becoming a brand incident.
Segmented propertyOne shared network
Malware on a POS terminal
isolated

Payment segment alerts; terminal isolated; scope documented for the processor.

skimmed

Card data exfiltrated for months; brand incident.

Guest device attacks the network
contained

Guest Wi-Fi is isolated from staff and payment systems by design.

exposed

Guest traffic reaches reservations and back office.

Fake vendor invoice to purchasing
flagged

Impersonation defense and training catch it before payment.

paid

Funds sent to a fraudulent account.

06Next steps

From assessment to live operation.

  1. 1
    Property review

    Network, POS, reservations and staff systems assessed per property.

    1–2 weeks
    Exit: map
  2. 2
    Segment and protect

    Guest, staff and payment separation; email and endpoint protection.

    3–6 weeks
    Exit: protected
  3. 3
    Operate

    Monitoring around the clock, support across properties.

    ongoing
    Exit: live
The guest experience stays seamless, and the payment never leaves its lane.
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